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Outsourced Server Management

Splice’s Outsourced Server Management (OSM) service provides a solution for small-medium sized businesses and schools to have their Information Technology needs tended to in a way that keeps their staff and their equipment running smoothly. The idea behind this service is that a small/medium sized company or school, having a properly installed and configured server (or servers), and having staff that are already IT-trained, wouldn’t need a staff-person dedicated to IT purposes. Instead, that organization can outsource their IT needs to Splice.

OSM consists of an initial paid service review as well as a monthly paid service fee. In exchange for the monthly fee, Splice will provide the organization with the following, which will be described in more detail in the subsequent sections:

  • Server Documentation
  • Remote Server Monitoring
  • Access to 2 Hours of On-site Support + Training
  • Expedited Repair Service
  • A 20% discount on Splice’s Server Security Audit
  • Plus Access to 8 Hours of Remote Support, available as:

  • Proactive Remote Server Service
  • Support + Training via eMail
  • Support + Training by iChat

Interested? Call us at 902 444 4225 or write to info@splicetraining.ca to arrange a meeting to discuss your organization’s needs.